Privacy



Privacy Policy for Renau.com

Last Updated: [03/11/24]

Welcome to Renau.com. Your privacy is critically important to us, and we are committed to protecting it through our compliance with the practices outlined in this policy.

 

This policy describes the types of information we may collect from you or that you may provide when you visit the website Renau.com (“Website”) and our practices for collecting, using, maintaining, protecting, and disclosing that information.

 

This policy applies to information we collect:

  • On this Website. In email, text, and other electronic messages between you and this Website. Through mobile and desktop applications you download from this Website, which provide dedicated non-browser-based interaction between you and this Website. When you interact with our advertising and applications on third-party websites and services if those applications or advertising include links to this policy.

It does not apply to information collected by:

  • us offline or through any other means, including on any other website operated by any third party; or any third party, including through any application or content (including advertising) that may link to or be accessible from the Website.

Children Under the Age of 13

Our Website is not intended for children under 13 years of age. No one under age 13 may provide any personal information to or on the Website. We do not knowingly collect personal information from children under 13. If you are under 13, do not use or provide any information on this Website or through any of its features/register on the Website, make any purchases through the Website, use any of the interactive or public comment features of this Website, or provide any information about yourself to us, including your name, address, telephone number, email address, or any screen name or user name you may use. If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 13, please contact us at [Insert Contact Information].

Information We Collect About You and How We Collect It

We collect several types of information from and about users of our Website, including information:

  • by which you may be personally identified, such as name, postal address, e-mail address, telephone number (“personal information”); that is about you but individually does not identify you; and/or about your internet connection, the equipment you use to access our Website, and usage details.

We collect this information:

  • Directly from you when you provide it to us. Automatically as you navigate through the site. Information collected automatically may include usage details, IP addresses, and information collected through cookies, web beacons, and other tracking technologies. From third parties, for example, our business partners.

Technologies and Cookies

As required by the EU Cookie Directive, we inform users about the use of cookies on our Website. We use cookies to personalize content and ads, provide social media features, and analyze our traffic. We also share information about your use of our site with our social media, advertising, and analytics partners who may combine it with other information that you’ve provided to them or that they’ve collected from your use of their services. By using Renau.com, you consent to the use of cookies.

Use of Your Information

At Renau.com, we use the information we collect about you or that you provide to us, including any personal information:

 

To Present Our Website and Its Contents to You: We use your information to provide you with access to our website, as well as any content, products, or services you request from us. This includes personalizing your experience on our site based on your interests and interactions.

To Provide You with Notices: Including billing, account management, and other administrative notices. We may also use your information to communicate with you about updates to our website, services, and products, as well as promotional offers and events that we believe may interest you.

To Carry Out Our Obligations and Enforce Our Rights: Arising from any contracts entered into between you and us, including for billing and collection purposes.

For Customer Support: We use your information to resolve technical issues you encounter, to respond to your requests for assistance, to analyze crash information, and to repair and improve the website and services.

For Research and Development: To make improvements to our website, services, and products, we analyze how users interact with our site. This helps us identify trends, usage patterns, and areas for improvement.

To Ensure Security: We monitor our systems for potential vulnerabilities and attacks to ensure the security of your personal information.

For Marketing and Promotional Activities: With your consent, we may use your information to inform you about our own goods and services that may be of interest to you.

Disclosure of Your Information

We may disclose aggregated information about our users, and information that does not identify any individual, without restriction. We may disclose personal information that we collect or you provide as described in this privacy policy:

 

To Our Subsidiaries and Affiliates: For the purposes described in this privacy policy.

To Contractors, Service Providers, and Other Third Parties: We use to support our business. These parties are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them.

To Fulfill the Purpose for Which You Provide It: For example, if you give us an email address to use the “email a friend” feature of our website, we will transmit the contents of that email and your email address to the recipients.

For Legal Reasons: We will disclose your personal information where required to do so by law or subpoena or if we believe such action is necessary to comply with the law and the reasonable requests of law enforcement or to protect the security or integrity of our website.

In the Event of a Merger, Sale, or Asset Transfer: Your information may be transferred to the buyer or successor entity in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Renau.com’s assets.

Your Rights

Under various data protection laws, including GDPR, CCPA, and CRPA, you have rights including access to your data, correction, deletion, portability, and the right to withdraw consent. [Provide information on how users can exercise these rights.]

Data Security

At Renau.com, we are deeply committed to protecting the security and privacy of your personal information. We understand the importance of safeguarding your data against unauthorized access, alteration, disclosure, or destruction. To achieve this, we employ a comprehensive array of physical, technical, and administrative security measures designed to protect your information throughout its lifecycle within our systems.

Our Approach to Security

Physical Security: We ensure that physical access to our data centers, servers, and offices is strictly controlled. Only authorized personnel have access, supported by advanced security measures including surveillance cameras, biometric scanners, and secure entry systems.

Technical Protections: We use state-of-the-art encryption technologies to protect your data both when it is stored on our servers and as it travels across the internet to our website. Our network is guarded by robust firewalls and monitored with intrusion detection systems to identify and mitigate threats in real time. Access to personal information is strictly controlled and limited to staff who need the information to perform their job functions. These staff members are subject to strict confidentiality obligations.

Administrative Measures: We maintain comprehensive data privacy policies and procedures that all our employees must follow. These include regular training on data protection best practices and security protocols. We conduct regular audits and checks to ensure compliance with our security standards and continually update our practices in response to new risks and technological advancements.

Incident Response: In the unlikely event of a data breach, we have a formal incident response plan designed to promptly address security incidents. We are prepared to take immediate action to contain the breach, assess and mitigate any impacts, and notify affected individuals and regulatory authorities in accordance with applicable laws.

Your Role in Protecting Your Data

While we do our utmost to secure your personal data, security also depends on you. We encourage you to use strong passwords, keep your login information confidential, and be cautious about the information you share online, especially on public forums or social media.

Changes to Our Security Practices

As technology evolves and the security landscape changes, so too will our security practices. We will update our privacy policy to reflect any changes in our approach to data security, ensuring that you are always informed about how we protect your information.

Contact Us

If you have any questions about our data security practices or believe there has been a breach of your personal data, please contact us immediately at compliance@renau.com or 818-341-1994.

Changes to Our Privacy Policy

It is our policy to post any changes we make to our privacy policy on this page. If we make material changes to how we treat our users’ personal information, we will notify you through a notice on the Website’s home page. The date the privacy policy was last revised is identified at the top of the page.